Contact Halal Kitchen Melbourne

Get in Touch for Orders, Catering & Support. Available 7 days a week across multiple channels.

Phone

+61 405 953 670

ORDER LINE

Email

info@halalkitchenmelbourne.com.au

GENERAL INQUIRIES

WhatsApp

+61 405 953 670

QUICK ORDERS

Location

Western Suburbs

MELBOURNE, VIC

Phone Support

Order Line

Catering & Events Line

Customer Support Line

Wait Times

Average phone wait time: Under 2 minutes during regular hours. Peak hours (6:00 PM to 8:30 PM Friday and Saturday) may have wait times of up to 5 minutes.

Phone Hours

DAY

ORDER LINE

CATERING

SUPPORT

Mon-Fri

11:00 AM – 11:00 PM

10:00 AM – 6:00 PM

10:00 AM – 11:00 PM

Saturday

11:00 AM – 11:00 PM

10:00 AM – 4:00 PM

10:00 AM – 11:00 PM

Sunday

11:00 AM – 11:00 PM

Closed

10:00 AM – 11:00 PM

Public Holidays

12:00 PM – 9:00 PM

Closed

12:00 PM – 9:00 PM

Email Response Times

EMAIL TYPE

EXPECTED RESPONSE

General inquiries

Within 4 hours during operating hours

Catering & event quotes

Within 12 hours (Monday to Saturday)

Custom meal plan consultations

Within 6 hours during operating hours

Feedback & complaints

Within 6 hours during operating hours

Career applications

Within 3 business days

Supplier & partnership inquiries

Withinbusiness days

Social Media

Instagram

@halalkitchenmelbourne

Updated daily with menu specials, new dishes, and behind-the-scenes content. DM response: under 30 mins.

Facebook

Halal Kitchen Melbourne

Event announcements, promotions, community updates, and reviews. Messenger response: within 1 hour.

Tiktok

Short-form videos of dish preparation, BBQ grilling sessions, and customer reaction clips.

Google Business

Halal Kitchen Melbourne

Kitchen location, operating hours, customer reviews and direct link to online ordering.

Online Ordering

Online ordering is the fastest way to place a halal food delivery or halal takeaway order. Available 7 days a week from 11:00 AM to 10:30 PM AEST.

1

Select Items

Browse full menu, adjust spice levels, quantities, and special instructions.

2

Choose Delivery or Pickup

Enter delivery address for time estimate or select pickup. Fees calculated automatically.

3

Pay Online

Credit card, debit card, PayPal, Apple Pay, Google Pay, or cash on delivery.

Every online order receives a real-time tracking link via SMS and email showing 4 stages: order confirmed, food being prepared, out for delivery, and delivered.

Kitchen Location & Pickup

Address

[Street Address], Western Suburbs, Melbourne, VIC 3XXX, Australia

Pickup Entrance

Side entrance off [Street Name] - follow "Halal Kitchen Melbourne Pickup” signage.

Parking

Free street parking within 50 metres (164 feet). Dedicated S-minute pickup bay outside the side entrance.

Getting to Us

By Car: Accessible via Western Ring Road (M80) or West Gate Freeway (M1). 25-35mins from CBD

By Public Transport: Nearest train station: [Station Name]. Bus route [XXX] stops within 200 metres.

By Rideshare: Drop-off at the side entrance on [Street Name]. Share the Google Maps pin with your driver.

Halal Kitchen Melbourne

Western Suburbs, VIC

Delivery Zones

Inner Melbourne

CBD, Carlton, Fitzroy, Collingwood, South Melbourne, Docklands, Southbank, Richmond, Prahran,

Western Suburbs

Footscray, Werribee, Point Cook, Truganina, Tarneit, Sunshine, St Albans, Altona, Wiiamstown,

Northern Suburbs

Srosdmesdons, ragiebun Roxburgh Park, Epping, Thomastown, Campbelfield, Coburg, Preston, Reservoir.

Southeastern Suburbs

Dandenong, Noble Park, Springvale, Hallam, Narre Warren, Beruic: Clayton, Oakleigh.

Pickup Hours

DAY

PICKUP HOURS

Monday - Thursday

Within 4 hours during operating  hours

Friday - Saturday

Within 12 hours (Monday to Saturday)

Sunday

Within 6 hours during operating hours

Public Holidays

Withinbusiness days

Delivery Fees & Times

Calculated based on distance from our kitchen

DISTANCE

DELIVERY FEE

ESTIMATED TIME

0 - 10 km

$5.99 (Free on orders  above $50)

20 – 35 min

10 - 15 km

$5.99 (Free on orders  above $50)

30 – 45 min

15 - 25 km

$8.99

40 – 60 min

25 - 35 km

$11.99

50 – 70 min

Express delivery within 10 km: additional $5 AUD, 20–35 minutes. Outside 35 km? Contact us for large catering orders.

Catering Inquiries

Halal Catering Melbourne services cover private events, corporate events, birthday parties, engagement ceremonies, wedding receptions, community iftaar dinners, and office lunch orders.

How To Book

Package Type

Min. Guests

Starting Price

Halal Family Feasts

10

$18.99/ person

BBQ Catering (live grill)

20

$24.99/ person

Buffet Catering (full service)

30

$29.99/ person

Custom Meal Plans

Halal custom meal plans serve individuals, couples, and families with specific dietary requirements. We build weekly or monthly schedules based on calorie targets, protein needs, and spice preferences.

How To Start

Flexibility

Plans can be paused, modified, or cancelled with 48 hours notice at no penalty.

Feedback & Complaints

Our 3-Step Process

Step 1:

Submit feedback by email. phone, Google review, or social media.

Step 2:

Receive acknowledgment within 2 hours during operating hours.

Step 3:

Receive a resolution or response within 24 hours.

Order Issues

Missing items, incorrect dishes, wrong spice level. Re-delivery or refund.

Delivery Issues

Late delivery, wrong address, or damaged packaging. Investigation within 4 hours

Frequently Asked Questions

Contact & Support FAQ

Order online at www.halalkitchenmelbourne.com.au. Online orders are confirmed within 2 minutes and include real-time tracking.

Yes, WhatsApp ordering is available for repeat customers at +61 405 953 670. New customers should place their first order through the website.

Include the event date, time, location, guest count, budget range, and any menu preferences or dietary restrictions. The catering team responds within 12 hours (Monday to Saturday).

Contact the kitchen by phone or email within 1 hour of delivery. Halal Kitchen Melbourne offers redelivery, replacement, or a full refund for verified order errors.

Halal food delivery covers the Greater Melbourne Area, including Werribee, Tarneit, Truganina and Hoppers Crossing

Yes, with adjusted hours: 12:00 PM to 9:00 PM AEST for delivery, pickup, and support. The catering line remains closed on public holidays.

Yes, select “Schedule for Later” at checkout and choose your preferred date and a 1-hour delivery window, up to 7 days in advance.