Effective Date: 17 August 2026
Last Updated: 17 August 2026
Melbourne Halal Kitchen, also referred to in this Privacy Policy as “we,” “us,” or “our,” respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit https://melbournehalalkitchen.com.au/, place an order, contact us, request delivery or takeaway services, sign up for promotions, or otherwise interact with our business.
By using our website or services, you agree to the practices described in this Privacy Policy.
Melbourne Halal Kitchen is a food business offering halal food ordering services, including takeaway, delivery, and related customer support services in Melbourne and surrounding areas.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Business Name: Melbourne Halal Kitchen
Phone: +61 405 953 670
Address: Werribee, Tarneit, Truganina , Hoppers Crossing.
We may collect personal information that is reasonably necessary to provide our products and services to you.
This may include:
If you provide information about food allergies, dietary requirements, health preferences, or special meal plan needs, we may also collect that information to fulfil your request. In some cases, this may be considered sensitive information, and we will only handle it for the purpose of providing the service you requested or as otherwise permitted by law.
We collect personal information in several ways, including when you:
We may also receive limited information from third-party service providers involved in payment processing, website hosting, analytics, advertising, or delivery support.
We may collect, hold, use, and disclose your personal information for purposes including:
We will not use your personal information for unrelated purposes without your consent, unless required or authorised by law.
When you make a purchase through our website, payment information may be collected and processed by third-party payment providers. We may receive limited transaction details, such as payment confirmation, order value, and payment method, but we generally do not store full payment card details on our own systems unless expressly stated otherwise.
If you offer multiple payment methods, such as credit card, debit card, digital wallet, or cash on delivery, customer payment information will be handled according to the payment method selected and the relevant provider’s policies.
You should also review the privacy policies of any third-party payment providers used on the website.
Our website may use cookies, pixels, and similar technologies to improve site functionality, understand user behaviour, remember preferences, and support marketing.
These technologies may collect information such as:
We may use this information for analytics, website performance, advertising, retargeting, and service improvement.
You can manage or disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.
We may send you marketing communications about our menu, offers, promotions, new dishes, special deals, or business updates where you have consented or where permitted by law.
You can opt out of receiving marketing messages at any time by:
Even if you opt out of marketing messages, we may still send you service-related communications, such as order confirmations, delivery updates, or important notices about your account or transactions.
We may disclose your personal information to third parties where reasonably necessary for business operations, including:
We do not sell your personal information to third parties.
Our website may contain links to third-party websites, apps, platforms, or ordering/payment systems. If you click on a third-party link or use a third-party service integrated into our website, your information may be collected and handled under that third party’s own privacy policy.
We are not responsible for the privacy practices of third-party websites or services, and we encourage you to review their privacy policies before providing your information.
Some of our website, payment, analytics, email, cloud storage, or software service providers may store or process personal information outside Australia.
Where this occurs, we will take reasonable steps to ensure that any overseas recipient handles your personal information in a manner consistent with applicable Australian privacy laws, unless an exception applies.
By using our website or services, you acknowledge that some of your personal information may be transferred to and processed in countries outside Australia.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
These steps may include:
However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide our services, manage our business operations, comply with legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer required, we will take reasonable steps to destroy it or de-identify it, unless we are required by law to retain it.
You may request access to the personal information we hold about you, and you may ask us to correct information that is inaccurate, incomplete, or out of date.
To make a request, please contact us using the details listed in this Privacy Policy. We may need to verify your identity before processing your request.
We will respond within a reasonable time and may refuse access in certain circumstances permitted by law.
If you believe we have breached applicable privacy laws or mishandled your personal information, please contact us first so we can investigate and try to resolve the issue.
Please send your complaint to:
Email: info@melbournehalalkitchen.com.au
Phone: +61 405 953 670
We will review your complaint and respond within a reasonable period.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC) for further information or complaint options.
Our website and services are not specifically directed to children. We do not knowingly collect personal information from children without appropriate consent where required.
If you believe a child has provided personal information to us without appropriate authorisation, please contact us so we can take appropriate steps.
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal obligations, or privacy practices.
Any updated version will be published on this page with a revised Last Updated date. Your continued use of our website or services after changes are posted indicates your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Business Name: Melbourne Halal Kitchen
Phone: +61 405 953 670
Address: Werribee, Tarneit, Truganina , Hoppers Crossing.
